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How to report an incident or contact Kent Police

Kent Police Headquarters,        Sutton Road,  Maidstone,              Kent ME15 9BZ

t 01622 690690

Text for the Deaf 'police' to 60066

In an emergency

Dial 999

You should dial 999 when:

  • life is threatened
  • people are injured
  • crime is in progress
  • offenders are nearby

999 should be used when immediate help is needed.


Call 112

112 is the single emergency number for countries in the European Union. As a European citizen, you can call 112 to contact the emergency services.


SMS posterText service for the Deaf or speech-impaired

If you're Deaf or speech-impaired, you can text Kent Police.

Start the message with the word 'police' then leave a space and write your message including what and where the problem is.

Send your text to 60066 (the Kent Police communications centre) and we will reply with a message. If you don't receive a message quickly, please try one of the other methods of communication on this page.

(Please note this service is ONLY for the Deaf and speech-impaired.)


Non-urgent incidents

Call 01622 690690 when:

  • there is no immediate danger to life
  • the crime isn’t in progress and the offender isn’t nearby

Examples of non-urgent incidents are:

  • ‘my bike has been stolen’
  • ‘my car has been vandalised’
  • ‘I think I’ve found some stolen property’
  • ‘I was in a minor traffic accident yesterday’

 

Accessibility

All Kent Police telephone numbers are accessible through Typetalk. People using Textphones to make a call should dial 18001 followed by the full telephone number.

People calling a textphone should add 18002 followed by the full telephone number.

 

Online

You can report the following minor crimes online:

  • motor vehicle crime (except stolen vehicles)
  • criminal damage
  • stolen property

 

By letter

Kent Police Headquarters, Sutton Road, Maidstone, Kent ME15 9BZ

 

At a police station

You can visit any police station during open times to report a non-urgent crime.

At any police station, you can request a private room to discuss issues of a sensitive nature.

Find details of your local police station in:


Reporting hate crime

Hate crime is any offence committed against a person or property that is motivated by the offender’s hatred of people who are seen as being different. You can be a victim of hate crime because of your race, religion, disability, age, sexuality or gender. Report it.
 

Terrorism - if you suspect it, report it

If something strikes you as suspicious and out of place then trust your instincts and call the police on 999 or the anti-terrorist hotline on 0800 789321. Find out more about counter terrorism at Kent Police.

Send a non-urgent general enquiry by email

Fill in our enquiries form. Your enquiry will be forwarded to the person best able to give you an answer.

Please do not use this email address to report an incident or for any urgent matter.

Recruitment

For general enquiries about recruitment and job vacancies, please email the recruitment team. For enquiries about a specific vacancy, please use the contact details in the job advert.

Compliments and complaints

You can find out more about how to compliment and complain online.

 

 

Pledge point 5 - answering calls

Policing Pledge point 5

We aim to answer 999 calls within 10 seconds, deploying to emergencies immediately giving an estimated time of arrival, getting to you safely, and as quickly as possible. In urban areas, we will aim to get to you within 15 minutes and in rural areas within 20 minutes.