Most people who call at your home will be genuine. But sometimes, people turn up unannounced and try to trick their way into your home to steal your valuables and money. These are known as 'distraction burglars' and 'bogus callers'.
Are you expecting anyone?
Be cautious, representatives from water, gas and electric companies rarely visit without appointments. If there's a real emergency, police and firefighters are likely to be present.
Lock back doors and windows
Lock your back doors and windows before answering your front door – thieves are known to work in pairs, one entering through the back door while the other knocks at the front.
Use the spyhole and check ID
Close your door
Never leave your front door unattended. If you need to get something, close the door until you return.
Download Your guide to...Bogus Callers for more help and advice. Print and pass it to elderly family members or neighbours who would benefit from this information.
If there is a bogus caller at your door, call police on 999, with details and descriptions of the caller(s).
To give police information on bogus callers, call on 101 or Kent Crimestoppers on 0800 555 111.
A rogue trader is someone who comes to your house without invitation (cold calling), offers services or goods and overcharges you for them.
This includes overcharging for unnecessary work, damaging property deliberately to get money, leaving work unfinished and intimidating someone to get money.
Download Your guide to...Rogue Traders for more help and advice. Print and pass it to elderly family members or neighbours who would benefit from this information.