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Police Community Support Officer Recruitment

Police Community Support Officers (PCSOs)
Countywide
Permanent, full time
Variable shifts (7am to 11pm, Mon to Sun)

£19,557 rising to £22,443 after successfully completing a 12 month probationary period.

Closing date: Friday 10 June at 4pm

Kent Police has been recognised nationally for achieving excellent results in the areas of keeping people safe and reducing crime. 

This has been achieved through outstanding leadership, hard work, high standards of professionalism, putting victims and witnesses first and treating everyone with fairness, respect and dignity.

If you would like to help us build on this success as a highly visible point of contact working in the heart of our diverse communities, helping to prevent crime and antisocial behaviour, then this is the job for you.

About the role

As a PCSO you will play an important role in protecting and serving the people of Kent. As part of the wider policing team you will work closely with regular officers, special constables and council wardens. 

You will have certain powers, such as issuing penalty notices and you will play a key part in longer term projects to tackle local problems.

Your 37 hour working week will include variable shifts that could span any time between 7am and 11pm, any day of the week. 

You will be fully supported in your training and development during the first year to enable you to complete a learning portfolio.

Please note: if you are appointed as a PCSO, you may be posted to any location within Kent depending on the force’s operational requirements.

About you

  • You will have the ability to make clear decisions and work effectively with others to develop innovative approaches to solving local problems.
  • You will act with honesty and integrity, presenting a professional image to others. 
  • You will also demonstrate good interpersonal skills and deliver an excellent service to the public.
  • You must hold a full UK driving licence when you apply and you’ll need to be 18 years or older when you join.

Working with Kent Police

The annual starting salary for our new PCSOs is £19,557 progressing to £22,433 after successful completion of a 12 months probationary period and completion of a learning portfolio.

Alongside the training, you'll also be provided with a full range of uniform and the necessary equipment and support to carry out your role.

Our commitment to diversity and fairness involves support groups including the Kent Minority Ethnic Police Association, Gay and Lesbian Support Group and Disability Awareness Group, although this list is not exhaustive. 

We also offer health facilities, welfare support and active sports and social clubs.


Benefits

Our PCSOs work alongside police officer colleagues playing a vital role in reducing nuisance crime and anti-social behaviour. 

The benefits don't just come from knowing you're improving the lives of residents, they also include an attractive salary, extensive training, 23 days holiday (increasing to 25 on completion of probationary period) and the option to join our recreational club.

Security vetting

All applications are required to meet the necessary security vetting, financial, and reference checks that are satisfactory to Kent Police. This will include biometric vetting.

Training

As a new PCSO you'll start on our entry level and you'll be comprehensively supported during your training and development in the first year.

This will include the completion of a development portfolio.

The first part of your training involves an eight week course at Kent Police Training School in Maidstone, followed by local training at the police station where you'll be based. 

But it doesn't stop there. Before you go out on patrol on your own you'll spend some time with officers who'll support you, offering advice and guidance during the transition between the classroom and the workplace.   
 

How to apply

Read the job description, eligibility requirements, medical standards and application guidance, then complete and submit the online application form.

Using the job description and application guidance you will need to complete the online application form in full in order to apply (link below). 

There are several sections to the online application form and you will need to complete your personal details, provide information about your employment, education and your references.

Before you start your application please take some time to think about why you want to be a PCSO.

For example, what is it about being a PCSO that means the most to you and your community?

Within the questionnaire section of the form you must answer the following questions to demonstrate how you meet the key requirements of the role (use no more than 200 words for each one):

  • Please tell us why you would like to be a Police Community Support Officer. Within your answer include any experience, skills and abilities you have that will make you suitable.
  • Decision making - outline an important decision you have made at work/education. You should outline in your example how you made the decision, what considerations you took into account and the outcome. In addition, you should tell us what you learned after making this decision.
  • Serving the public - please outline your understanding of the role of a PCSO. You should also describe how you would contribute to the service provided to the public of Kent if successful in the recruitment process.
  • Working with others - provide an example of how you have worked with others to deliver a specific project or task. Tell us how you worked effectively with others, the role you played, the outcome of the project or task and how your actions contributed to the situation described.

The recruitment process

Your completed application form will be shortlisted by assessing your reason for applying and your responses for each question against the personal qualities found within the role requirement. 

Candidates who are successful will be invited to attend an assessment day which will consist of a briefing, a competency based panel interview and 3 exercises including an assessment of your numeracy skills, recording information and report writing.

If you are successful on the assessment day you will be invited back to Kent Police Training School in Maidstone to undertake a fitness test, medical screening and uniform fitting.

 

Apply now

Start your application now.

To continue an existing application, login to view your profile and see your current applications.

If we need to make contact during the application process we will email you. To make sure there are no delays please check your emails regularly during this time.
 
A note about browsers: our online recruitment system operates in all modern browsers and works best in Internet Explorer versions 6.0 to 8.0, Mozilla Firefox versions 2.0 to 3.5 and Safari version 4.0.

If you have any concerns or questions regarding your application or the recruitment process please email the Recruitment Team or call 01622 653653.