Number of Subject Access Requests (SARs) and responses

October 2019 to March 2020

  October 2019 November 2019 December 2019 January 2020 February 2020 March 2020
Accepted SARs received (note 1) 39 40 33 59 52 76
Requests completed within 30 calendar days
(note 2)
33 38 31 52 51 62
Compliance percentage (note 3) 85% 95% 94% 88% 98% 82%
Total requests completed (note 4) 107 93 84 72 73 73
Total requests outstanding under 6 months (note 5) 101 66 40 13 11 3
Total outstanding requests over 6 months (note 6) 54 39 29 19 14 5

April 2020 to September 2020

  April 2020 May 2020 June 2020 July 2020 August 2020 September 2020
Accepted SARs received (note 1) 35 48 36 64 41  
Requests completed within 30 calendar days
(note 2)
32 37 32 56 38  
Compliance percentage (note 3) 91% 77% 89% 88% 93%  
Total requests completed (note 4) 61 40 34 58 44  
Total requests outstanding under 6 months (note 5) 9 6 7 14 7  
Total outstanding requests over 6 months (note 6) 2 1 0 0 0  

Notes

  1. Total number of SARs that were accepted within that month
  2. Total number of SARs completed within 30 calendar days of receipt
  3. Total percentage of SARs completed within 30 calendar days of receipt
  4. Total number of SARs completed including those that are outstanding
  5. Total number of non-compliant SARs still to be completed that are under 6 months old
  6. Total number of SARs still to be completed that are over 6 months old.