Super-complaints
Super-complaints provide a voice for designated bodies to raise concerns on behalf of the public. The designated bodies can raise patterns or trends in policing that are, or appear to be, significantly harming the interests of the public.
His Majesty’s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS), the College of Policing and the Independent Office for Police Conduct (IOPC) are responsible for assessing, investigating and reporting on police super-complaints by investigating police forces to draw their conclusions.
Stalking Action Plan
In November 2022, the Suzy Lamplugh Trust, on behalf of the National Stalking Consortium submitted a super complaint about the police response to stalking. On 27 September 2024, following a joint investigation, His Majesty's Inspectorate of Constabulary and Fire and Rescue Services HMICFRSS), the College of Policing CoP), and the Independent Office for Police Conduct IOPCC) published a report in response.
Liberty and Southall Black Sisters -‘Safe to Share’’
The HMICFRSS investigation into the super-complaint generated by Liberty and Southall Black Sisters, regarding the treatment of victims with insecure immigration status.
Report on the Criminal Justice Alliance super-complaint - Section 60 of the Criminal Justice and Public Order Act 1994 and independent community scrutiny of stop and search
On 15 December 2023,HMICFRSS, College of Policing CoPP) and the Independent Office for Police Conduct IOPCC) published their findings following a police super complaint submitted by the Criminal Justice Alliance. The Criminal Justice Alliance raised concerns about the ‘harms caused by suspicion-less Section 60 stop searches and inadequate scrutiny of stop and search powers’’