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Community alert

Rogue traders' roofing scam in Tunbridge Wells

Kent Police is reminding residents to be on guard against rogue traders following suspicious activity in Tunbridge Wells.

It is reported that on 29 January 2019 a pensioner living in an area close to Powder Mill Lane was cold called by a man offering to carry out maintenance to her property.

He told her he was working at a nearby building site and offered to clean her gutters for £30.

Once up a ladder, the man claimed there were loose roof tiles which needed replacing and that it would cost £200.

He returned a couple of days later with two other men and the price for the work kept going up.

The victim eventually paid £550.  

If you saw anything suspicious please call the west Kent appeals line on 01622 604100, quoting reference 11-1442.

Alternatively, contact the independent charity Crimestoppers in Kent anonymously on 0800 555 111.


Rogue traders often seek to carry out work which is either completely unnecessary or substandard. Services offered will include cleaning driveways or roof and guttering repairs.

Kent Police is reminding residents of steps to take to deter doorstep fraudsters:

Do not deal with people who knock on your door offering work on your home or garden and if you have any concerns about their behaviour call the police.

Genuine companies will not expect cash in advance or tell you to go to the bank to withdraw money.

Use reputable traders who are members of the KCC Trading Standards approved trader scheme, run in partnership with Checkatrade.

Ask for quotes in writing and check that the tradesperson is from the company they say they are from.

Ring at least three traders to get a feel for an average price for the job.

Call 101 to report any problems involving suspected rogue traders or call the Citizens Advice Consumer Services Consumer Direct on 03454 040506.

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