Cash machine thefts in north Kent and Medway

Cash machine users are being reminded to remain alert when withdrawing money in Gravesend, Chatham and Strood.

The warning comes after four incidents outside banks and a supermarket between Thursday 12 June and Monday 30 June 2025.

Kent Police received reports that victims were approached by one or two men who advised that the ATM they were using was not working.

Whilst the victims were distracted, quantities of cash were withdrawn from their accounts and in one instance a bank card was stolen.

Description

A person in their 60s targeted at a supermarket in Strood described one suspect as being a man in his early 20s, who spoke with a foreign accent and was wearing a grey tracksuit and a face mask.

Detective Constable Hollie McBride said:

‘While we are investigating these reports, I would urge anyone using a cash machine to check that nobody is standing where they can see you insert your card and enter the PIN.
‘If you are approached by somebody while you are using an ATM, do not be distracted if they try to speak to you and conclude your transaction. If you believe somebody is acting suspiciously near the machine alert staff at the premises or contact the police.’

Can you help?

Anyone with information that may assist the investigation is urged to call the appeal line on 01474 366149, quoting reference number 46/112659/25.

You can also contact Crimestoppers anonymously by calling 0800 555111 or by completing an online form.

Further advice on how to avoid becoming a victim of theft is available here.