Charity assists officers to support those in need

Crisis negotiators at Kent Police have received some important assistance from a charity dedicated to those in need.

The force has a cadre of 24 volunteers drawn from serving officers who are deployed at all times of the day, to help members of the public who are suffering from severe personal difficulties and are at risk of harm.

These can be protracted incidents over several hours and the charity, Rapid Relief Team, has donated 50 snack packs to support all those involved.

Building rapport

The packs will play a critical role for negotiators as they seek to build rapport and trust with individuals during vulnerable moments when they are often hungry, thirsty and tired.

Superintendent Nick Sparkes said:

‘The negotiator team responds to an average of two to three incidents a week. Their role is to save lives and help those in crisis by listening and gaining their confidence. It's about showing empathy and compassion, providing support and helping the most vulnerable in our communities.
'We are grateful to the charity, Rapid Relief Team, for their assistance and these packs will provide comfort and sustenance for individuals at a very difficult time for them, while we help them find a way forwards.’