Social Media Community Guidelines

We’re asking for your help

We use social media to engage with you. We use a variety of channels across facebook, Instagram, Twitter (X), YouTube and LinkedIn. We want to know what you think about our accounts.

Tell us what you want to see. We want to know what you love, what you don't and how we can improve. Your views will help make sure we’re posting content that’s relevant and interesting to you.

Have your say!

Complete the survey

The survey should take less than 5 minutes to complete.

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Engaging with people across Kent

These guidelines are in place to help create a safe environment on all social
media accounts run by Kent Police. We use social media to communicate with you, have conversations, ask for your help, and seek your opinions. We use a variety of channels across facebook, Twitter (X), Instagram, LinkedIn, and YouTube.

We want our social media accounts to create an environment where our communities can engage safely in debate and are free to make comments, questions and suggestions.

We ask that anyone engaging with our social media channels shows courtesy, kindness and respect for all other members of our social media communities. In order to help create this safe environment we have set out some guidelines which apply to any engagement with us or other members of the community on any of our social media channels.

What we ask from you when using our channels

We love hearing from the public and we do our best to moderate, read and respond to all of the comments, shares and likes left on our channels. We want everyone to have a good experience and for our channels to be a safe space for our communities. That why we ask you to abide by our guidelines when interacting with us and each other. By engaging with our social media channels you agree to follow these guidelines.

Comments must not:

• contain spam, be defamatory of any person, deceive others, be obscene,
  offensive, threatening, abusive, hateful, inflammatory or promote
  sexually explicit material or violence
• promote discrimination based on race, sex, religion, nationality, disability,
  sexual orientation or age
• breach any of the terms of the social media platforms themselves
• be off-topic, irrelevant or unintelligible
• contain any advertising or promote any services
• risk prejudicing active criminal proceedings

Breach of guidelines

• we reserve the right to determine, at our discretion, whether contributions to our social media channels breach our guidelines
• we reserve the right to hide or delete comments made on our channels, as well as block users who do not follow these guidelines
• we reserve the right to make a copy of any comments we deem appropriate for investigation as we feel necessary or is required for criminal justice purposes