All applicants must be a United Kingdom, European Union or commonwealth citizen, with no restrictions on your stay in the United Kingdom. You must have lived in the UK continuously for the last three years (this does not apply if you've been abroad with the British Armed Forces).
Be aged 18 or over on date of submitting your application.
Applicants will be assessed against the following:
passion for helping people and providing an excellent customer service
strong IT skills and competent with Microsoft Office packages
good keyboard skills (minimum 30 words per minute) and accuracy are required
working well under pressure, but maintaining a reassuring manner and be able to respond to people in a calm manner
use own initiative while following procedures
work as an individual and as part of a team
adaptable and effective communication skills
ability to accurately extract and record information
You must also:
not be registered bankrupt or subject to a County Court Judgement or an Individual Voluntary Arrangement (IVA)
not be a member of the British National Party or similar organisation
declare any previous criminal convictions or cautions (including those spent), fixed penalty notices, traffic offences or any involvement with the police as they may affect your application