Daisy Burnett

Dispatch Supervisor

I started my career with Kent Police when I was 18 years old. I finished sixth form with four A-levels and started in the force control room (FCR) just two weeks later. I have been working within the FCR for over six years, and within this time I have become a qualified telephony operator, a dispatcher and dispatch supervisor. I thoroughly enjoy my various roles and feel like every day is always different. This isn’t the easier job, however it is very rewarding and you’ll always leave the room feeling like you’ve achieved your best.

Completing the telephony side initially presented its challenges for me. However, I was continuously surrounded by colleagues and team leaders who helped to encourage and support me throughout. Personally, I’m not a very confident person, so for me to be able to progress as much as I have done in such a short amount of time feels very rewarding. Within the FCR, your voice is heard, you are listened to when you confide in those around you and you know that you are never alone.