Eligibility, skills and experience

We are looking for the following skills to meet the role requirements:

Eligibility

To work for us you must:

• be 18 years or older
• have permanent right to live in the UK
• have lived in the UK continuously for the last three years (this does not apply if you've been abroad with the British Armed Forces)
• not be registered bankrupt or subject to a County Court Judgement or an Individual Voluntary Arrangement (IVA)
• not be a member of the British National Party or similar organisation
• any previous criminal convictions or cautions (including those spent), fixed penalty notices, traffic offences or any involvement with the police must be declared and they may affect your application

Personal characteristics

Our IMU Investigators will need to:

• work well under pressure managing fluctuating demand and deadlines
• have a reassuring manner and be able to respond to people in a calm manner
• use own initiative while following procedures
• work as an individual and as part of a team
• be able to analyse information and use own initiative to make decisions
• accurately record information to a high standard with the ability to identify and correct errors
• demonstrate an appropriate degree of decision making and empathy when dealing with officers, staff and the people of Kent

Essential skills required

• GCSE or equivalent pass in English
• computer literate and familiar with Microsoft Word, Excel and Outlook
• excellent keyboard skills with speed of 30 words per minute and high degrees of accuracy
• ability to effectively communicate with members of the public over the telephone

Our IMU investigators need to

• work as an individual or part of a team
• cope with fluctuating demand and be able to remain effective whilst working under varying deadlines
• possess the ability to analyse information gained and use own initiative to make decisions
• accurately record information to a high standard with the ability to identify and correct errors
• demonstrate an appropriate degree of decision making and empathy when dealing with officers, staff and the people of Kent