The recruitment of detention officers is currently closed, but please register your interest with us for future vacancies.

The role

What you'll do

You'll be working as part of a team responsible for the reception, care and management of detainees.

Detainee behaviour can be challenging - even volatile - so the ability to handle situations with respect, empathy and understanding is really important, as is the ability to remain calm and controlled.

You'll need good spelling and grammar as well as attention to detail as you'll be recording daily interactions with detainees and completing forms.

Above all, you'll need to be able to communicate effectively with all kinds of people from all walks of life, many of whom are vulnerable or confrontational.


£21,639 (plus 10% shift allowance) once you’ve successfully completed the training course and a 6 month probationary period.

As custody is a 24/7 business you'll be required to work a full shift pattern, for which you'll receive an additional 10% full shift pattern allowance (included in salary figures above).

Where you’ll work

Consideration will be given to where you live when we allocate your work locations although we are unable to guarantee you get the location of your choice.

In order to provide a countywide custody service on a daily basis, the role may require you to cover a variety of locations around the county.

It is therefore essential you have access to a vehicle with the appropriate business use insurance.

About You

You'll need to know how to use Microsoft Office products or their equivalent. 

You'll be expected to handle a range of administrative and physical tasks, so flexibility is important.

Ideally, you should have an understanding of the Police and Criminal Evidence Act and the College of Policing Authorised Professional Practice

While previous custody experience is desirable, it's not essential.