The recruitment of detention officers is currently closed, but please register your interest with us for future vacancies.

The role

What you'll do

You'll be working as part of a team responsible for the reception, care and management of detainees.

Detainee behaviour can be challenging - even volatile - so the ability to handle situations with respect, empathy and understanding is really important, as is the ability to remain calm and controlled.

You'll need good spelling and grammar as well as attention to detail as you'll be recording daily interactions with detainees and completing forms.

Above all, you'll need to be able to communicate effectively with all kinds of people from all walks of life, many of whom are vulnerable or confrontational.


£21,387 (plus 10% shift allowance) once you’ve successfully completed the training course and a 6 month probationary period.

As custody is a 24/7 business you'll be required to work a full shift pattern, for which you'll receive an additional 10% full shift pattern allowance (included in salary figures above).

Where you’ll work

Consideration will be given to where you live when we allocate your work locations although we are unable to guarantee you get the location of your choice.

In order to provide a countywide custody service on a daily basis, the role may require you to cover a variety of locations around the county.

It is therefore essential you have access to a vehicle with the appropriate business use insurance.

About You

You'll need to know how to use Microsoft Office products or their equivalent. 

You'll be expected to handle a range of administrative and physical tasks, so flexibility is important.

Ideally, you should have an understanding of the Police and Criminal Evidence Act and the College of Policing Authorised Professional Practice

While previous custody experience is desirable, it's not essential.


Make sure you've read the application and guidance above before starting your application.

Apply online with a new application.

Log in and continue with an application you've already started.

Next steps 

If your application is successfully shortlisted, you will be invited to attend a mandatory briefing event, this event is likely to be conducted virtually and you will be sent all necessary information. This is scheduled for Monday 12 October 2020 at 5pm.

Please note that you must attend the briefing to ensure that your application can be progressed to the next stage.

Interview dates will be scheduled for week commencing 19 October 2020, again these are likely to be conducted virtually and a formal invite will be sent out to you following attendance at the briefing.

If successful you'll undergo full security vetting checks.

We aim to offer permanent employment but occasionally we'll offer fixed-term contracts to cover maternity leave.

If permanent opportunities become available whilst you're on a fixed-term contract you'll be able to apply as an internal candidate.