Job title: Assistant Dedicated Decision Maker
Grade: Grade D
Role code: SCR033
Status: Police Staff
Home Office code: Operational Support
 

Main purpose of the role:

Uphold the investigative standards of the force through the continual assessment of recorded crime, maintaining an expert knowledge of investigative standards, providing advice and guidance to Divisions as required, in order to ensure compliance with the HOCR, NCRS and working practices, delivering performance in relation to effective and legitimate crime recording for the Force.


 

Main responsibilities:


• Finalise all crime reports received in the Investigative Standards workloads, including the application of appropriate crime recording outcomes, crime reclassifications and crime cancellations, ensuring that the finalisation process is effective, efficient and legitimate.
• Set up and monitor a number of thematic analytical reports, acting on the information received by reviewing relevant Storm records and crime reports to ensure compliance with HOCR, NCRS and working practices.
• Create accurate crime reports as required, either through the identification of further crimes to be recorded within existing crime reports or as a result of referrals received from and the National Crime Agency or other police forces to ensure the Force complies with the HOCR.
• Provide accurate advice and guidance to both internal and external stakeholders, including officers and staff on Division, officers and staff within the Force Crime and Incident Response Command, the Data Audit Team and NFIB to promote the work of the Investigative Standards team and ensure compliance with the HOCR.
• Act as a Single Point of Contact for the IMU for a key policing area, attending meetings as required to learn more about the topic, represent the interests of the IMU and share best practice with colleagues.
• Carry out audits of recorded crimes, as required, to ensure compliance with HOCR, NCRS and working practices.
• Maintain and develop effective working relationships with the Force Crime Registrar, the Data Audit Team, colleagues within the FCR and Divisionally based officers and staff in order to improve team working and help others understand the importance of HOCR compliance.
• Undertake tasks to support IMU operations, as required, such as managing the workloads in the Athena QA and Linking lists in order to maintain performance within the department, acting as a supportive function to the operational floor.
• November 2019, Amended October 2020
Vetting level: Recruitment Vetting (RV)


Necessary experience:


The post holder will be educated to at least GCSE level or equivalent including a pass in English. They will be fully familiar with Microsoft Office packages such as Word, Outlook and Excel and possess a sound working knowledge of policing systems such as Athena, Storm and PNC. It is also preferable, but not essential, that the post holder has an understanding of how to navigate the Police National Legal Database.
The post holder is required to have a strong knowledge of the Home Office Counting Rules, with an expert knowledge in the finalisation of crime reports. In addition to understanding the recording of crime, the post holder must also possess a strong understanding of case law, the case file building process and criminal law. A high level of professionalism, sound judgement and credibility are required to maintain a consistent approach to the assessment of investigative standards. The post holder must be meticulous in their attention to detail, completing their work with a high degree of accuracy at all times. The post holder will be required to make decisions on a daily basis and must be equipped with strong interpersonal and communication skills, both verbally and written, to defend their decision making when challenged. The post holder will be required to read large quantities of crime reports and e-mails on a daily basis and have the ability to take in, retain and act on information quickly and accurately.
 

Behaviours:


Analyse Critically (Level 2)

 
I ensure that the best available evidence from a wide range of sources is taken into account when making decisions. I think about different perspectives and motivations when reviewing information and how this may influence key points. I ask incisive questions to test out facts and assumptions, questioning and challenging the information provided when necessary. I understand when to balance decisive action with due consideration. I recognise patterns, themes and connections between several and diverse sources of information and the best available evidence. I identify when I need to take action on the basis of limited information and think about how to mitigate the risks in doing so. I challenge others to ensure that decisions are made in alignment with our mission, values and the Code of Ethics.
 

Collaborative (Level 1)

 
I work cooperatively with others to get things done, willingly giving help and support to colleagues. I am approachable, and explain things well so that I generate a common understanding. I take the time to get to know others and their perspective in order to build rapport. I treat people with respect as individuals and address their specific needs and concerns. I am open and transparent in my relationships with others. I ensure I am clear and appropriate in my communications.
 

Deliver, Support and Inspire (Level 1)

 
I take on challenging tasks to help to improve the service continuously and support my colleagues. I
understand how my work contributes to the wider police service. I understand it is part of my collective
responsibility to deliver efficient services. I take personal responsibility for making sure that I am working effectively to deliver the best service, both individually and with others. I am conscientious in my approach, working hard to provide the best service and to overcome any obstacles that could prevent or hinder delivery. I support the efficient use of resources to create the most value and to deliver the right impact. I keep up to date with changes in internal and external environments. I am a role model for the behaviours I expect to see in others and I act in the best interests of the public and the police service.
 

Emotionally Aware (Level 1)

 
I treat others with respect, tolerance and compassion. I acknowledge and respect a range of different
perspectives, values and beliefs within the remit of the law. I remain calm and think about how to best manage the situation when faced with provocation. I understand my own emotions and I know which situations might affect my ability to deal with stress and pressure. I ask for help and support when I need it. I understand the value that diversity offers. I communicate in clear and simple language so that I can be easily understood by others. I seek to understand the thoughts and concerns of others even when they are unable to express themselves clearly.
 

Innovative and Open-minded (Level 1)


I demonstrate an openness to changing ideas, perceptions and ways of working. I share suggestions with colleagues, speaking up to help improve existing working methods and practices. I constantly reflect on my own way of working and periodically review processes and procedures for continuous improvements. I adapt to change and am flexible as the need arises while encouraging others to do the same. I learn from my experiences and do not let myself be unduly influenced by preconceptions.
 

Take Ownership (Level 1)


I actively identify and respond to problems. I approach tasks with enthusiasm, focusing on public service excellence. I regularly seek feedback to understand the quality of my work and the impact of my behaviour. I recognise where I can help others and willingly take on additional tasks to support them, where appropriate. I give feedback to others that I make sure is understandable and constructive. I take responsibility for my own actions, I fulfil my promises and do what I say I will. I will admit if I have made a mistake and take action to rectify this. I demonstrate pride in representing the police service. I understand my own strengths and areas for development and take responsibility for my own learning to address gaps.
 

Values:

 

Impartiality (Accredited)

 
I take into account individual needs and requirements in all of my actions. I understand that treating everyone fairly does not mean everyone is treated the same. I always give people an equal opportunity to express their views. I communicate with everyone, making sure the most relevant message is provided to all. I value everyone's views and opinions by actively listening to understand their perspective. I make fair and objective decisions using the best available evidence. I enable everyone to have equal access to services and information, where appropriate.
 

Integrity (Accredited)

 
I always act in line with the values of the police service and the Code of Ethics for the benefit of the public. I demonstrate courage in doing the right thing, even in challenging situations. I enhance the reputation of my organisation and the wider police service through my actions and behaviours. I challenge colleagues whose behaviour, attitude and language falls below the public's and the service's expectations. I am open and responsive to challenge about my actions and words. I declare any conflicts of interest at the earliest opportunity. I am respectful of the authority and influence my position gives me. I use resources effectively and efficiently and not for personal benefit.
 

Public Service (Accredited)

 
I act in the interest of the public, first and foremost. I am motivated by serving the public, ensuring that I provide the best service possible at all times. I seek to understand the needs of others to act in their best interests. I adapt to address the needs and concerns of different communities. I tailor my communication to be appropriate and respectful to my audience. I take into consideration how others want to be treated when interacting with them. I treat people respectfully regardless of the circumstances. I share credit with everyone involved in delivering services.
 

Transparency (Accredited)

 
I ensure that my decision-making rationale is clear and considered so that it is easily understood by others. I am clear and comprehensive when communicating with others. I am open and honest about my areas for development and I strive to improve. I give an accurate representation of my actions and records. I recognise the value of feedback and act on it. I give constructive and accurate feedback. I represent the opinions of others accurately and consistently. I am consistent and truthful in my communications. I maintain confidentiality appropriately.
 

Technical skills:

 

Advanced Information Searching (Level 4)

 
Possesses a detailed working knowledge of a range of operational police information systems. Accredited to an advanced level in the use of more than one of these systems and has a full understanding of all necessary operating rules and protocols. Uses these systems to their full potential, to create and amend records, as necessary, and to retrieve information from complex searches across data source boundaries e.g. across a number of data sources, across the county. Understands the significance of the search results and can provide guidance on the reliability of any further data analysis. Monitors data quality in the work of others using these systems and takes appropriate corrective action.
 

Crime Investigation (Level 3)

 
Able to identify offences and offenders. Able to conduct street identifications Completes routine interviews to determine and establish events and identify potential witnesses. Plans and prepares further actions. Has an awareness of other agencies and the assistance they can give in providing information and/or assistance with the investigation. Collates all relevant information into appropriate written form, providing reports of a sufficient clarity and quality to enable the evidence contained to be used to further the investigation. Able to gather or preserve any physical evidence at the scene. Able to investigate basic intelligence/information gained in order to validate it where necessary and/or prepare further work from it.
 

Customer Services (Level 3)

 
Responds promptly and effectively to requests for assistance from customers, establishing and checking their service requirements.Understands the importance of completing accurate customer records and provides them with accurate and up to date information. Works well with others to improve standards of service and gathers information on customer feedback both positive and negative. Confident in face to face and telephone encounters with customers, accurately gauging needs and feelings through observation of behaviour and sensitive questioning. Is helpful and courteous at all times and remains calm, minimising potential conflict situations.
 

ECYPM (Level 3)

 
Understands what is meant by safeguarding and the different ways in which children and young people can be harmed. Recognises when a child or young person may not be achieving their developmental potential and may require a service intervention. Identify appropriate sources of help. Aware of national guidance and local procedures, and own role and responsibilities within these for safeguarding and promoting children and young people's welfare.
 

Health & Safety (Level 3)


Has a basic understanding of Health and Safety issues affecting the current role and working environment. Takes responsibility for personal safety and the safety of others. Aware of hazards and reports problems identified to line manager. Understands and minimises the physical risk of injury through the use of proper manual handling procedures.
 

Information Gathering & Analysis (Level 4)

 
Is able to identify reliable and appropriate sources of information and select methods of gathering information which are efficient and effective. Has a working knowledge of legislation and policy relevant to the collection, recording, storage and distribution of information.
 

Information Management & Technology (Level 5)

 
Can retrieve information from computer searches across data source boundaries e.g. across a number of data sources, across county. Can analyse and compare data from such searches. Understands significance of findings and can provide guidance on the reliability of forecasts resulting from data analysis. Can monitor data quality in the work of others, and may manage the impact of data quality issues.
 

Know. of Police Environment & Policy (Level 4)

 
Displays a general appreciation of changes affecting the police service. Understands the inter-relationships between the roles of the various Operational and Support activities, and how organisation structures and police systems work. Possesses a detailed understanding of working procedures, practices and policies relevant to the current role and the roles of subordinates and ensures that these are followed at all times. Is clear about Force goals and effectively contributes to local business plan objectives.
 

Knowledge of Legislation and Policy (Level 4)

 
Has a thorough understanding of all legislation, policy and procedure relevant to the current role. Able to apply this and offer advice to colleagues as necessary.
 

Mgmt of Police Information (MOPI) (Level 4)

 
Full compliance with Level 3. Has successfully completed all standard relevant Information Management and Security training package(s). Accurate use of Government Security Classification (GSC). Ensures physical and digital records are stored with appropriate security relevant to the sensitivity of the documents and has working understanding of appropriate National Retention Schedules. Is able to quality assure own records management processes as well as those of any staff for whom they have supervisory responsibility. Is aware of where to seek further support in relation to Records management within force when necessary. If nominated as an Information Asset Assistant is familiar with the NPCC Information Asset Owners Handbook.
 

Office Technology (Level 4)

 
Demonstrates advanced skills in the use of one or more office software products Able to use these packages to enhance the quality or presentation of work required within the role. Manages data files and file structures. Provides on the job training and guidance to other staff in the use of specific or specialist software, if required. Familiar with established IT rules and protocols and shows a good understanding of data protection requirements.
 

Risk Management (Level 3)

 
Demonstrates an awareness of personal risk management issues, challenges or difficulties likely to affect the post holder in the execution of their duties. Able to anticipate risks likely to affect their work and knows how to communicate the likelihood and possible impacts of such events to line managers or supervisors.
 
National Occupational Standards:AA1 (Level Accredited)
Promote equality and value diversity.