Research & Development Officer

Job Title: Research & Development Officer
Grade: Grade D
Role Code: SCI069
Status: Police Staff
Home Office Code: Organisational Support

Main purpose of the role:

• Discharge the Forces legal requirements in relation to the National CSE agenda and priorities, providing a single point of contact for the Force in both on-line and off line CSE. Research and risk assess internet paedophile referrals to investigative standard; undertaking complex searches, researching evidence and compiling intelligence and investigative packages, in order to support the successful investigation and prosecution of criminal activity.
• Main Responsibilities:
  Act as the single point of contact for all incoming intelligence from national and international law enforcement agencies including CEOP/NCA, creating and maintaining records for each intelligence referral and ensuring an auditable process in order to show the receipt, actions taken and results for the intelligence.
• Undertake detailed research and development on every piece of intelligence received, interrogating Police databases including PNC, PND, Visor and Athena and conducting research with partner agencies including but not limited to HMRC, DWP, Council tax, Disclosure and Baring services, DVLA, Social Services and Special Branch all ports control. Conduct open source research across the internet in line with force policy and complete RIPA enquiries on communications and computer data in order to establish their risk
• Complete KIRAT risk assessments to identify individuals most at risk of committing contact child sexual offences, in order to help inform the departments investigative priorities.
• Produce detailed intelligence packages for investigators, in order to assist in the swearing of warrants and law enforcement action to be taken.
• Create, sanitise and disseminate outgoing intelligence to other UK forces and law enforcement agencies and international law enforcement partners in order that they can conduct the necessary proactive and reactive investigations into all forms of child sexual exploitation.
• Provide intelligence support to the POLIT department, researching specialist IT systems including PNC, PND, ViSOR etc, for all on-going investigations to help provide further lines of investigation to help identify organised criminality or other offenders in order to help maximise the opportunity for management of offenders once convicted.
• Assist investigators with investigative support in relation basic public enquiries, searching of property and seizure of exhibits during warrants and assisting with interviews of suspects whilst in custody.

December 2005, Amended October 2015

Vetting Level:

Security Check

Necessary Experience:

The post holder must be an experienced Research and Development officer fully conversant with the relevant legislation, NPCC policy and reporting criteria and methodology. The post holder requires a developed knowledge and understanding of Research and Development techniques to fulfil the requirement to research, identify and risk assess internet paedophile referrals to an investigative level.

This will require accredited training (Basic R&D Course) and a developed knowledge of Intelligence Handling Codes, Police Data Systems, Policy and Protocols, together with a working knowledge of HRA, CPIA, RIPA, MOPI, Data Protection Legislation and Force Memorandum of Understanding (MOUs), in obtaining information from outside agencies.

Previous experience specifically related to a recognised Force Intelligence Function is essential.

A high level of IT skills is essential, including Microsoft office products, email, intranet and the Internet. The post holder must have a high level of skill in a range of Police systems including VODS, QUEST, advanced Athena, PNC and PND.

The post holder must have a good understanding of the internet, open source searching techniques and a sound knowledge of what constitutes open source and surveillance. They are expected to have a good knowledge of social media trends, popular sites to research and know what products can be obtained to support the intelligence picture.

The post holder must have well developed verbal and written communication skills, with the ability to communicate with members of the public, officers and police support staff at all levels both within and outside the organisation. Tact and Diplomacy together with resilience are important skills.

The post holder must be able to deal quickly with large volumes of information acting decisively, making important decisions.

The post holder must be skilled in accurate data input, research and recording in order to protect the Force from consequences of inaccurate data disclosure.

Analyse Critically (Level 1)

I recognise the need to think critically about issues and challenge my assumptions, ensuring I find information and data that can help me make better decisions. I absorb and interpret information accurately and in an appropriate timeframe, separating what is relevant and not relevant. I solve problems proactively by understanding the reasons behind them, using learning from evidence and from my experiences to take action. I apply professional knowledge and decision-making frameworks, in addition to drawing on my personal experience and judgement, to make better decisions. I recognise where there may be gaps and inconsistencies in data and information

Collaborate (Level 1)

I learn about stakeholders in other teams, organisations, and the community so I can work with them effectively. I work to get to know others and build rapport so that we can achieve shared goals. I work flexibly with people across different levels, teams and backgrounds. I work cooperatively with others to get things done, willingly giving help and support to colleagues. I actively seek to engage with and learn from a diverse group to improve the work I do.

Support & Inspire (Level 1)

I take opportunities to share my positive commitment to policing and it's values with others. I take steps to understand how my work contributes to the purpose of policing and the priorities of my force. I am conscientious in my approach, working hard to provide the best service and remove obstacles that could prevent or hinder delivery. I take on challenging tasks to help to improve the service continuously and support my colleagues. I support the efficient use of resources to create the most value and to deliver the right impact.

Take Ownership (Level 1)

I approach tasks with enthusiasm and a positive attitude, adapting quickly from one situation to the next. I take responsibility for my own actions and decisions. I respond to demanding and tough situations, demonstrating commitment to tackling the issue. I seek appropriate advice and guidance on tasks and decisions when necessary. I take responsibility to regularly update people who are relying on me. I seek feedback to understand the quality of my work and the impact of my actions.

Emotionally Aware (Level 1)

I communicate effectively and compassionately, tailoring my communication so I can be easily understood by others. I seek to understand and manage my own emotions to remain effective, even under pressure. I seek out support to help me perform effectively. I recognise that some situations might affect my ability to deal with stress and pressure. I adapt my style and approach by understanding the emotional needs of the people I am working with and the public. I seek to understand the concerns of others even when they are unable to express themselves clearly.

Innovative & Open-minded (Level 1)

I seek to learn from new ideas and experiences, including the diverse experiences of others. I share suggestions with colleagues, speaking up to help improve existing working methods and practices. I reflect on my experience of different situations and act on the learning this provides I show that I am open to new ideas and ways of working. I adapt flexibly to change as the need arises, encouraging others to do the same.

Values:

Courage (accredited)

This means making, communicating and being accountable for decisions, and standing against anything that could bring our profession into disrepute. When we are motivated by courage, we actively uphold the ethical standards of the police service so that we do the right thing even when the circumstances are difficult. We set good examples, challenge unprofessional behaviour and all forms of prejudice and discriminatory behaviour, and any activity which undermines the impartiality of policing. We build and maintain the confidence of the public, our colleagues and partners through the way we conduct ourselves. We maintain professional boundaries with those we serve and work with to help protect ourselves and those around us. We are open about what we have done and why and keep our promises so we can be relied on when needed. We support an environment where ethical issues or unprofessional actions can be raised, questioned, challenged, reported and addressed. We are honest and open in our interactions and decision making. We have the courage to respond to criticism with professionalism. Examples of courage We act with courage when we: Do the right thing, even when it feels difficult Act as role models to encourage professional and ethical behaviour in others Challenge behaviours, language and attitudes that undermine our profession and support others to do the same Stand up against discrimination, prejudice and hate in all its forms Engage in difficult conversations when we hear or see unprofessional behaviour Address incidents of unprofessional conduct and take appropriate action Are open and responsive to scrutiny and challenge Are honest and truthful, giving accurate representations of our actions and records

Public service (accredited)

When we are motivated by public service, we respect the authority and influence afforded to us by our role in society and the responsibility we have in using our policing powers. We apply those powers lawfully, proportionately and when necessary. As we strive to help deliver good outcomes for the public we serve, we seek to find opportunities to learn and improve ourselves as professionals. We reflect on our actions and decisions to see what could be changed to improve the service we offer the public. We have a responsibility to ensure that we act in the best interest of society as a whole. Improving the safety and wellbeing of the public underpins all that we do. We respond to different communities, taking into account their history and experiences including trauma and adversity. Examples of public service We provide public service when we: Act in the interests of the public, first and foremost Are open and honest about our knowledge and experience with those we serve, even when it can be uncomfortable Act in ways that give others the confidence to share experiences and ideas that can improve outcomes for the public Seek to understand and address the needs and concerns of all our different communities Seek constructive feedback from a wide variety of people, avoiding being defensive Reflect on and understand our own strengths and areas for development and take responsibility for our own learning to address gaps and improve our service to the public

Respect & Empathy (accredited)

This means encouraging, listening to and understanding the views of others, and seeking to recognise and respond to the physical, mental and emotional challenges that we and other people may face. When we are motivated by respect and empathy, we ensure people feel valued and listened to. We treat them with patience and courtesy where possible, recognising that sometimes we may need to prioritise safety and security. We give them opportunities to share their views and take these views into account. We seek to understand other people's perspectives and recognise they can differ from our own. We engage with people who have a wide range of experiences and needs and provide a service that takes into account each individual's unique circumstances. We ensure everyone, regardless of background or circumstance, is treated equally and fairly, recognising the need to tailor our responses to individual needs to ensure we are being fair and respectful. We understand and recognise that people may respond differently to the same situation. We are careful to recognise and manage our biases, so they do not stop us from engaging with people with different needs and experiences equally and fairly. Examples of respect and empathy We show respect and empathy when we: Treat everyone with dignity and respect, even in challenging circumstances Give people an equal opportunity to share their views and take these into account Recognise and manage our biases to ensure we make fair and objective decisions Take action to understand and appreciate other people's experiences, values and beliefs and how they differ from our own Promote equality and celebrate difference Respond fairly, impartially and with sensitivity to people's needs

Technical Skills:

Advanced Information Searching (Level 4)

Possesses a detailed working knowledge of a range of operational police information systems. Accredited to an advanced level in the use of more than one of these systems and has a full understanding of all necessary operating rules and protocols. Uses these systems to their full potential, to create and amend records, as necessary, and to retrieve information from complex searches across data source boundaries e.g. across a number of data sources, across the county. Understands the significance of the search results and can provide guidance on the reliability of any further data analysis. Monitors data quality in the work of others using these systems and takes appropriate corrective action.

Health & Safety (Level 3)

Has a basic understanding of Health and Safety issues affecting the current role and working environment. Takes responsibility for personal safety and the safety of others. Aware of hazards and reports problems identified to line manager. Understands and minimises the physical risk of injury through the use of proper manual handling procedures.

Information Gathering & Analysis (Level 4)

Is able to identify reliable and appropriate sources of information and select methods of gathering information which are efficient and effective. Has a working knowledge of legislation and policy relevant to the collection, recording, storage and distribution of information.

Information Management & Technology (Level 5)

Can retrieve information from computer searches across data source boundaries e.g. across a number of data sources, across county. Can analyse and compare data from such searches. Understands significance of findings and can provide guidance on the reliability of forecasts resulting from data analysis. Can monitor data quality in the work of others, and may manage the impact of data quality issues.

Intelligence Gathering & Analysis (Level 5)

Has a good working knowledge of the intelligence function as a whole. Able to undertake intelligence gathering and analysis in conjunction with other organisations, generally involving more complex situations and/or level 2 targets and/or supervises others who are analysing and gathering intelligence. Able to make decisions regarding the allocation of information received and when packages are put together, to make decisions as to their level of priority

Knowledge of Police Environment & Policy (Level 4)

Displays a general appreciation of changes affecting the police service. Understands the inter-relationships between the roles of the various Operational and Support activities, and how organisation structures and police systems work. Possesses a detailed understanding of working procedures, practices and policies relevant to the current role and the roles of subordinates and ensures that these are followed at all times. Is clear about Force goals and effectively contributes to local business plan objectives.

Management of Police Information (MOPI) (Level 4)

Full compliance with Level 3. Has successfully completed all standard relevant Information Management and Security training package(s). Accurate use of Government Security Classification (GSC). Ensures physical and digital records are stored with appropriate security relevant to the sensitivity of the documents and has working understanding of appropriate National Retention Schedules. Is able to quality assure own records management processes as well as those of any staff for whom they have supervisory responsibility. Is aware of where to seek further support in relation to Records management within force when necessary. If nominated as an Information Asset Assistant is familiar with the NPCC Information Asset Owners Handbook.

Office Organisation (Level 4)

Fully conversant with organising an office and able to develop working practices which impact on productivity. Able to adapt and innovate so that the office environment contributes to increased efficiency and effectiveness. Can plan and control office activities to meet objectives. Able to prepare and present management information which facilitates action. Effectively evaluates information/products and makes recommendations on following a course of action.

Office Technology (Level 4)

Demonstrates advanced skills in the use of one or more office software products Able to use these packages to enhance the quality or presentation of work required within the role. Manages data files and file structures. Provides on the job training and guidance to other staff in the use of specific or specialist software, if required. Familiar with established IT rules and protocols and shows a good understanding of data protection requirements.

Research Techniques (Level 3)

Conducts basic research work, usually with a relatively narrow focus and is able to find out all the required relevant information or data for the task set. Can present findings in a logical and easily understood manner.

Risk Management (Level 3)

Demonstrates an awareness of personal risk management issues, challenges or difficulties likely to affect the post holder in the execution of their duties. Able to anticipate risks likely to affect their work and knows how to communicate the likelihood and possible impacts of such events to line managers or supervisors.

National Occupational Standards:

AA1

Promote equality and value diversity.