Team Leader, Property Disposal

Job title: Team Leader, Property Disposal
Grade: Grade C
Role code: SFA202
Status: Police Staff

Main purpose of the role:

Home Office code: Organisational Support Co-ordinate and supervise the daily resources and demand for the property disposal team and by exception only, to the Property Team, including overseeing the receipt, storage and removal of all items of property from local storage locations, performing the functions of Property Assistant (Disposal) as necessary to deliver an efficient and effective service. Ensure that operational units, support services and other key stakeholders receive a high level of customer service in respect of property disposal services and across the wider range of local support services, including covering facilities, administrative and general services as part of the local delivery team.

Main responsibilities:

• build and maintain effective, efficient and professional working relationships with Sussex Police, property auction sites/houses and wider stakeholders both internal and external to the force in order to deliver the required level of sales.
• supervise the day to day resourcing and demand for property disposal, liaising with the Assistant Business Services Manager (Geographic Services), ensuring that tasks are effectively prioritised on a daily basis and that standards of quality and efficiency are maintained at all times, in order to ensure that the Property Disposal Team is adequately staffed during expected service hours.
• supervise and motivate staff, undertaking staff appraisals, addressing welfare, discipline and capability issues, advising on personal development, training and coaching, maximising performance from individuals and assisting with satisfying personal aspirations, in order to ensure that staff fulfil their potential and contribute effectively to force business.
• maintain the efficient use of storage space and logistics resources, establishing links with facilities for the transportation and storage of items of property as necessary, escalating problems and issues as appropriate, in order to ensure that services are delivered in an efficient manner.
• assist the Assistant Business Services Manager (Geographic Services) with the planning, review and continuous improvement of disposal arrangements for property, undertake basic research and project work on appropriate methods of disposal as required and prepare schedules of property movements in order to facilitate a proactive and planned approach to property management.
• oversee and co-ordinate the logging and assessment of all property sent for and closely monitor any sales or disposals to ensure that money is received in a timely manner and the property sales strategy can be adjusted based on lessons learned from property disposed of or returned on behalf of Kent Police.
• provide advice and guidance to internal stakeholders such as facilities, fleet services and IT about property and assets appropriate for sale to ensure the maximum amount of sales are achieved.
• support the effective overall co-ordination of Business Services ensuring a flexible approach to meeting the support service demands including working in collaboration with other Team Leaders and occasionally covering for the Property Team Leader when required, to provide resilience and support with varying workloads and demand.
• transport property between both Kent Police property sites and the eBay store and Sussex by sourcing and driving a range of vans, including the regular hire from external suppliers.

- December 2019, Amended January 2020

Vetting level:

Recruitment Vetting (RV)

Necessary experience:

The Team Leader (Property Disposal) will be educated to GCSE standard or equivalent or have at least 2 year's practical relevant experience working within a property or other support service environment. The post holder will also have a good working knowledge of property and both Force and national related policy, working practices and procedures. The Team Leader (Property Disposal) must be organised and able to work under pressure, whilst providing first-line supervision. In addition, the post holder must have the ability to manage multiple customer requirements simultaneously and have a practical approach to problem solving. Good organisational skills and the ability to prioritise and set priorities for the team are essential, together with managing and prioritising their own workload whilst handling a steady flow of interruptions. The role requires a confident and self-assured individual with strong communication and interpersonal skills, in order to build working relationships at all levels while
engendering trust.

The post holder will need to be proficient in developing and implementing effective process changes as directed by the Assistant Business Manager (Geographic Services), monitoring the teams' adherence to the change and evaluating their success. Competent information technology skills, including a variety of Microsoft packages are required. A working knowledge of database records maintenance is essential.

A clean, current driving licence is essential. Following appointment, all post holders are required to pass an in-house Police Permit Tests for diesel cars, petrol cars, vans and 4x4 as applicable.

Behaviours:

Analyse Critically (level 2)

I ensure that the best available evidence from a wide range of sources is taken into account when making decisions. I think about different perspectives and motivations when reviewing information and how this may influence key points. I ask incisive questions to test out facts and assumptions, questioning and challenging the information provided when necessary. I understand when to balance decisive action with due consideration. I recognise patterns, themes and connections between several and diverse sources of information and the best available evidence. I identify when I need to take action on the basis of limited information and think about how to mitigate the risks in doing so. I challenge others to ensure that decisions are made in alignment with our mission, values and the Code of Ethics.

Collaborative (level 2)

I manage relationships and partnerships for the long term, sharing information and building trust to find the best solutions. I help create joined-up solutions across organisational and geographical boundaries, partner organisations and those the police serve. I understand the local partnership context, helping me to use a range of tailored steps to build support. I work with our partners to decide who is best placed to take the lead on initiatives. I try to anticipate our partners' needs and take action to address these. I do not make assumptions. I check that our partners are getting what they need from the police service. I build commitment from others (including the public) to work together to deliver agreed outcomes.

Deliver, Support and Inspire (level 2)

I give clear direction and expectations, helping others to understand how their work operates in the wider context. I identify barriers that inhibit performance in my teams and take steps to resolve these, enabling others to perform. I lead the public and / or colleagues, where appropriate, during incidents or through the provision of advice and support. I ensure the efficient use of resources to create the most value and the right impact within my areas. I keep track of changes in the external environment, anticipating both the short and long term potential implications for the Police Service. I motivate and inspire others to achieve their best.

Emotionally Aware (level 2)

I consider the perspectives of people from a wide range of backgrounds before taking action. I adapt my style and approach according to the needs of the people I am working with, using my own behaviour to achieve the best outcome. I promote a culture that values diversity and encourages challenge. I encourage reflective practice among others and take the time to support others to understand reactions and behaviours. I take responsibility for helping to ensuring the emotional well being of those in my teams. I take the responsibility to deal with any inappropriate behaviours.

Innovative and Open-minded (level 2)

I explore a number of different sources of information and use a variety of tools when faced with a problem and look for good practice that is not always from policing. I am able to spot opportunities or threats which may influence how I go about my job in the future by using knowledge of trends, new thinking about policing and changing demographics in the population. I am flexible in my approach, changing my plans to make sure that I have the best impact. I encourage others to be creative and take appropriate risks. I share my explorations and understanding of the wider internal and external environment.

Take Ownership (level 2)

I proactively create a culture of ownership within my areas of work and support others to display personal responsibility. I take responsibility for making improvements to policies, processes and procedures, actively encouraging others to contribute their ideas. I am accountable for the decisions my team make and the activities within our teams. I take personal responsibility for seeing events through to a satisfactory conclusion and for correcting any problems both promptly and openly. I actively encourage and support learning within my teams and colleagues.

Values:

Impartiality (accredited)

I take into account individual needs and requirements in all of my actions. I understand that treating everyone fairly does not mean everyone is treated the same. I always give people an equal opportunity to express their views. I communicate with everyone, making sure the most relevant message is provided to all. I value everyone's views and opinions by actively listening to understand their perspective. I make fair and objective decisions using the best available evidence. I enable everyone to have equal access to services and information, where appropriate.

Integrity (accredited)

I always act in line with the values of the police service and the Code of Ethics for the benefit of the public. I demonstrate courage in doing the right thing, even in challenging situations. I enhance the reputation of my organisation and the wider police service through my actions and behaviours. I challenge colleagues whose behaviour, attitude and language falls below the public's and the service's expectations. I am open and responsive to challenge about my actions and words. I declare any conflicts of interest at the earliest opportunity. I am respectful of the authority and influence my position gives me. I use resources effectively and efficiently and not for personal benefit.

Public service (accredited)

I act in the interest of the public, first and foremost. I am motivated by serving the public, ensuring that I provide the best service possible at all times. I seek to understand the needs of others to act in their best interests. I adapt to address the needs and concerns of different communities. I tailor my communication to be appropriate and respectful to my audience. I take into consideration how others want to be treated when interacting with them. I treat people respectfully regardless of the circumstances. I share credit with everyone involved in delivering services.

Transparency (accredited)

I ensure that my decision-making rationale is clear and considered so that it is easily understood by others. I am clear and comprehensive when communicating with others. I am open and honest about my areas for development and I strive to improve. I give an accurate representation of my actions and records. I recognise the value of feedback and act on it. I give constructive and accurate feedback. I represent the opinions of others accurately and consistently. I am consistent and truthful in my communications. I maintain confidentiality appropriately.

Technical skills:

Budget management (level 3)

Checks and codes invoices and claims for payment, ensuring appropriate authorisation is evident and financial regulations are complied with before claims are processed. Can maintain commitment accounting system ensuring information is up to date and accurate. Capable of making payments into collection and deposit accounts and from imprest where applicable. Aware of budgetary constraints, familiar with and complies with finance and budget management standards and procedures detailed within the Force Financial Handbook and the Delegation of Financial Authority

Customer services (level 3)

Responds promptly and effectively to requests for assistance from customers, establishing and checking their service requirements.Understands the importance of completing accurate customer records and provides them with accurate and up to date information. Works well with others to improve standards of service and gathers information on customer feedback both positive and negative. Confident in face to face and telephone encounters with customers, accurately gauging needs and feelings through observation of behaviour and sensitive questioning. Is helpful and courteous at all times and remains calm, minimising potential conflict situations.

Driving (level 3)

Can drive police vehicles following an authorisation test. Undertakes checks to ensure roadworthiness of vehicles before use including, tyre pressures, lights, fuel, oil and water. Completes vehicle mileage logs. Ensures that the vehicle is kept clean and tidy. Ensures security of police vehicles when leaving unattended. Conforms to all relevant legal requirements for the use of motor vehicles.

Health and safety (level 4)

Has received Supervisor training and takes responsibility for the safety of directly subordinate staff and visitors. Understands the procedures in place for the safe storage of hazardous substances, fire precautions and evacuation. Resolves hazards or problems identified within roles or work environments. Undertakes skills passport assessments for new and existing staff. Re-assesses passport as and when new equipment /technology is introduced.Completes annual reviews of skills passports, training needs analysis.

Information gathering and analysis (level 4)

Is able to identify reliable and appropriate sources of information and select methods of gathering information which are efficient and effective. Has a working knowledge of legislation and policy relevant to the collection, recording, storage and distribution of information.

Information management and technology (level 4)

Can conduct basic computer searches and can correctly interpret data generated. Can create and amend records, according to role requirement. Knows established rules and protocols. Understands impact of data quality, and is self-monitoring on data quality issues.

Knowledge of police environment and policy (level 4)

Displays a general appreciation of changes affecting the police service. Understands the inter-relationships between the roles of the various Operational and Support activities, and how organisation structures and police systems work. Possesses a detailed understanding of working procedures, practices and policies relevant to the current role and the roles of subordinates and ensures that these are followed at all times. Is clear about Force goals and effectively contributes to local business plan objectives.

Management of police information (MOPI) (level 3)

Has a basic understanding of the APP for Information Management (incorporating MOPI guidance) and its practical application. Recognises when there is a policing purpose to record information. Is familiar with the NPCC Retention Schedule. Takes personal responsibility to ensure information is recorded accurately and is retained for as long as it has a policing purpose and is stored in such way to allow it to be accessed by those
with legitimate reason. Securely disposes of material which no longer has a policing purpose. Has successfully completed all standard relevant Information Management and Security, training package(s). Accurate use of Government Security Classification (GSC). Ensures physical and digital records are stored with appropriate security relevant to the sensitivity of the documents.

Office organisation (level 3)

Has a good understanding of office routines and procedures, and possesses skills in planning, organising and monitoring work. Understands record keeping, filing and data storage systems, and can ensure that information is stored accurately / logically, within Force guidelines. Able to organise the provision and storage of office supplies, stationery and consumable items etc. to ensure that appropriate stock levels are maintained. Able to undertake basic research and supply information in a well presented manner. Can draft and prepare routine documents.

Office technology (level 3)

Able to utilise relevant Force standard office software products such as word- processing, spreadsheet, database, presentation and desktop publishing packages to a standard that matches the requirements of the current role in terms of quality and speed. Can operate other items of essential office technology such as photocopiers, facsimile machines, answerphones, shredders, in order to effectively undertake the requirements of the current role. Aware of the implications of Data Protection and acts appropriately in this respect.

Procurement - supplies (level 3)

Effectively organises the storage of goods in a practical, safe and logical way to ensure optimum access to goods within a safe environment. Contributes towards changes in procedure and working practice. Monitors and maintains adequate levels of stock to meet organisational requirements. Has a basic understanding of own role in relation to the Procurement function.

Risk management (level 4)

Able to anticipate risks likely to affect the team's ability to execute their function, in terms of likelihood and impact, and assesses how the challenges facing the wider organisation might affect their team and their objectives. Has an understanding of pathways to alert local managers to flawed or ineffective operational control strategies and provide continuity/recovery options. Has an appreciation that seizing opportunities also generates risks.

National Occupational Standards:

AA1 (Level Accredited)

Promote equality and value diversity.